AI on your terms, without the hassle, using GO Connect

There's a lot of talk about AI, language models and automation - but for many, the step to actually get started still feels big. At Easit , we find that it often comes down to three things:

• You don't fully understand the technology behind it (JSON, MCP, API, etc.)
• People overestimate how difficult it is to use AI in a useful way
• You think it must cost a lot of money

But the fact is, it doesn't have to be particularly complicated or costly at all.

GO Connect - the key to AI support in GO

In Easit GO there is a powerful but simple feature, the ability to send a message to a cloud service such as e.g. OpenAI, Microsoft or Ebbot (Swedish alternative with European data center) or a locally installed variant such as LLaMA or Mistral etc.

It works like this:

• When a case is created, the case title and description are automatically sent, via GO Connect, to an AI model
• The model recommends e.g. category, case type, priority and suggested action
• GO receives the answer and fills in the fields - the case is ready for further processing

Everything happens silently in the background. All it takes is a simple rule and a connection to the chosen AI model.

Choose the AI model that suits you

You as a customer decide for yourself:

• If you want to use a cloud service
• Or if you want to run completely locally, without sending any data outside your own environment

With an open solution like Easit GO , there are no lock-ins or dependencies. The choice is yours:

• model
• Supplier
• Location (on-prem or cloud)
• Form of license

And best of all, if you already have a local AI model installed you can get started without any extra costs at all.

Easy to get started - we help you all the way

You don't need to know JSON or understand API calls to get AI support going in GO. All you need is an idea of what you want. we'll help you with the rest (if you don't want to or can't do it yourself) and we'll do it together with you so you can maintain and manage the solution yourself.

Whether you use a cloud service or an on-premise model, you can be up and running in just a few hours.

This isn't a big project - it's an add-on that delivers immediate benefits.

The "AI" is smart from the start

Perhaps the most surprising thing for many?

You don't need to train the model!

The language models are often so competent that they are able to classify cases based on the title and description of a case. You don't need to prepare a complicated structure or enter a lot of data in advance, just provide information about your desired categories, priorities and types of cases.

Want to give the model more context? No problem - but you don't have to. That's what makes this so powerful - and so simple.

Four reasons to get started now

1. Simple... Everything is done via GO Connect
2. Optional. You choose the model, provider and whether it's on-premises or in the cloud
3. Low threshold If needed, we'll help you get started - it usually only takes a few hours
4. Impact. The solution makes a difference right away

Want to know more or try it yourself?

Get in touch - we'll be happy to show you how you can get AI support in your case management in a simple, safe, flexible and cost-effective way.