Many organizations have long built up their internal service by picking up different solutions as needed: a form in SharePoint for orders, a Teams flow for reporting errors, a case that sometimes goes via email, sometimes via phone - and perhaps a separate solution for HR or finance.
It works – but only to a certain extent.
When internal services are scattered in different directions, it becomes difficult to gain control. Cases are handled differently depending on which function they belong to, statistics are missing or incomplete, and employees rarely know where to turn. In addition, maintaining, developing and improving a patchwork of systems becomes cumbersome.
Unified platform – a clear direction
More and more organizations are now choosing to gather their internal services in a common platform - and a common way in is Easit GO. By digitizing services and flows in a single system, you get structure, traceability and flexibility - without losing user-friendliness.
The benefits of collecting in GO:
- Common interface: One entrance for all types of internal services – whether it's IT, local services, HR or finance.
- Uniform working methods: All functions work according to the same principles, but with flows adapted to their needs.
- Better follow-up: All data is collected and becomes possible to analyze – both per function and collectively for the entire organization.
- Reduced confusion: Users always know where to turn – regardless of the issue type.
- Easier to develop: Instead of managing several different systems, you can focus on improving a solution that everyone uses.
One step at a time
A common starting point is to begin with one function, such as IT or real estate, and then scale up. GO is built to be flexible and grow with needs - making it easy to expand to more parts of the organization when the time is right.
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Henrik Resare
Commercial Product Manager
henrik.resare@easit.com
070-249 36 06